Code of Practice for Mediators

This Code of Conduct applies to any person who acts as a Mediator or other neutral third party in any dispute resolution procedure conducted under the auspices of Disputes Mediation® in relation to an attempt to resolve a dispute or difference between all the parties to the dispute under the terms of the AGREEMENT TO MEDIATE signed by the Parties, the Neutral and Disputes Mediation® to seek resolution of the Dispute.

Disputes Mediation® Core Principles of Practice:

  1. Mediation is a voluntary process (no one will be forced or compelled to participate in mediation);
  2. Mediation is a confidential process, (unless disclosure is required by the Law);
  3. The mediator must be Impartial
  4. Mediator has no power to make or impose a decision; the power of decision rests with the disputant parties and not the Mediator.
    Mediators must either be accredited by the FMC (i.e. hold FMCA status), or have completed a foundation training programme approved by the FMC and be currently registered with the FMC as working towards FMCA. or Member of CMC (Civil Mediation Council)
    The Mediator will take out professional indemnity insurance in an adequate amount with a responsible insurer against such risks as may arise in the performance of the Neutral’s duties in relation to the Dispute before acting as a Neutral.
    • Competence
      Mediators must be competent and knowledgeable in the process of mediation. Relevant factors include proper training and continuous updating of their education and practice in mediation skills, having regard to any relevant standards or accreditation schemes.
  • Appointment
    Mediators must confer with the parties regarding suitable dates on which the mediation may take place. Mediators must verify that they have the appropriate background and competence to conduct the mediation in a given case before accepting the appointment. Upon request, they must disclose information concerning their background and experience to the parties.
  • Fees
    Where not already provided, mediators must always supply the parties with complete information as to the mode of remuneration which they intend to apply. They must not agree to act in a mediation before the principles of their remuneration have been accepted by all parties concerned.
  • Promotion of mediators’ services
    Mediators may promote their practise provided that they do so in a professional, truthful and dignified way.
    • Independence
      If there are any circumstances that may, or maybe seen to, affect a mediator’s independence or give rise to a conflict of interests, the mediator must disclose those circumstances to the parties before acting or continuing to act.

      Such circumstances include:

      • any personal or business relationship with one or more of the parties;
      • any financial or other interest, direct or indirect, in the outcome of the mediation;
      • the mediator, or a member of his firm, having acted in any capacity other than mediator for one or more of the parties.
        In such cases, the mediator may only agree to act or continue to act if he is certain of being able to carry out the mediation in full independence in order to ensure complete impartiality and the parties explicitly consent.

        The duty to disclose is a continuing obligation throughout the process of mediation.

  • Impartiality
    Mediators must at all times act, and endeavour to be seen to act, with impartiality towards the parties and be committed to serving all parties equally The mediator the process of mediation
    • Procedure
      The mediator must ensure that the parties to the mediation understand the characteristics of the mediation process and the role of the mediator and the parties in it.
      The mediator must, in particular, ensure that prior to commencement of the mediation the parties have understood and expressly agreed on the terms and conditions of the mediation agreement including any applicable provisions relating to obligations of confidentiality on the mediator and on the parties.
      The mediation agreement may, upon request of the parties, be drawn up in writing.
      The mediator must conduct the proceedings in an appropriate manner, taking into account the circumstances of the case, including possible imbalances of power and any wishes the parties may express, the rule of law and the need for a prompt settlement of the dispute. The parties may agree with the mediator on the manner in which the mediation is to be conducted, by reference to a set of rules or otherwise.
      The mediator may hear the parties separately if he deems it useful.
  • Fairness of the process
    The mediator must ensure that all parties have adequate opportunities to be involved in the process. The mediator must inform the parties, and may terminate the mediation, if:
    • a settlement is being reached that for the mediator appears unenforceable or illegal, having regard to the circumstances of the case and the competence of the mediator for making such an assessment, or
    • the mediator considers that continuing the mediation is unlikely to result in a settlement.
  • The end of the process
    The mediator must take all appropriate measures to ensure that any agreement is reached by all parties through knowing and informed consent and that all parties understand the terms of the agreement.
    The parties may withdraw from the mediation at any time without giving any justification.
    The mediator must, upon request of the parties and within the limits of his competence, inform the parties as to how they may formalise the agreement and the possibilities for making the agreement enforceable.
    The mediator must keep confidential all information arising out of or in connection with the mediation, including the fact that the mediation is to take place or has taken place unless compelled by law or grounds of public policy to disclose it. Any information disclosed in confidence to mediators by one of the parties must not be disclosed to the other parties without permission unless compelled by law.