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Disputes Mediation
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Resolve Disputes Efficiently, Confidentially, and Without Court

Civil and Commercial Mediation

Free Initial Consultation

What is Civil & Commercial Mediation?

Civil and commercial mediation is a voluntary and confidential process where an independent mediator helps parties in dispute explore options and negotiate a mutually acceptable resolution.

Unlike court proceedings, mediation allows the parties to remain in control of both the process and the outcome. The mediator does not impose a decision but facilitates structured discussions aimed at resolving the dispute efficiently.

Mediation can take place in person or online and can be arranged at any stage, including before legal proceedings begin or while a case is already ongoing.

Civil and commercial mediation is commonly used to resolve disputes arising from business and professional relationships. This includes disagreements over contracts, unpaid invoices, partnership or shareholder issues, property and landlord-tenant matters, professional negligence claims, and other civil or commercial disputes. Mediation provides a structured forum for parties to explore practical and commercially realistic solutions, whether the dispute is at an early stage or already subject to legal proceedings.

Why Mediation

Reasons to Mediate

Less Conflict, Anxiety, and Stress

Mediation promotes open communication and understanding, reducing conflict and the associated emotional stress.

Speedier Resolution of Issues

Mediation typically resolves disputes more quickly than court proceedings, allowing parties to move forward sooner.

Better Decision Making

Mediation empowers all parties to make decisions, leading to outcomes that are more likely to be mutually acceptable.

Significant Cost Saving

Mediation is typically less expensive than litigation, reducing the financial burden on parties.

Improved Communication

Mediation can help to improve communication and cooperation between parties.

Complete Control Over the Outcome

Mediation can enable the parties to have greater control by agreeing the outcome of their issues, rather than having decisions imposed upon them by the Court if court proceedings are issued.

Mediation Process

How Civil & Commercial Mediation works

Civil mediation follows a clear, structured process designed to support fair and balanced discussions.

Our approach to civil mediation is guided by principles of neutrality, confidentiality, and mutual respect. We facilitate open communication, helping parties to express their views and understand each other’s perspectives. Our goal is to help parties find a resolution that is mutually acceptable, cost-effective, and avoids the need for court proceedings.

Step 1: Initial Enquiry and Case Assessment
We gather background information about the dispute and confirm whether mediation is appropriate. Practical arrangements, including timing and format, are agreed.
Step 2: Preparation
The mediator reviews relevant documents and position statements provided by each party. This ensures the mediator understands the issues in advance of the session.
Step 3: Mediation Session
The mediation usually begins with a joint meeting, followed by private discussions (caucuses) with each party. Shuttle mediation can be used where appropriate
Step 4: Negotiation and Settlement
The mediator supports negotiations and explores settlement options. If agreement is reached, the terms are recorded in a written settlement agreement.
Accreditations & ADR Memberships

Our Mediators are registered with

civil and commercial mediation
Workplace Mediation, Workplace Meditator
Community Mediation Provider
College of mediators
Family Mediation Council Accredited
The Chartered Institute of Arbitrators Logo

Want to know more aboutCivil & Commercial Mediation

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Our Skilled Team

Family Mediator

Maggie Harrison

Read about

civil and commercial mediation
EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 155 reviews
Google
Posted on Google Google
Clare profile picture
Clare
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Kadan did an incredible job helping us through a very difficult situation. She was professional, compassionate, and understanding throughout the entire process. Her calm and balanced approach helped keep discussions constructive and focused, enabling us to reach a resolution. I am extremely grateful for her guidance, patience, and expertise during what was a challenging time. I would highly recommend Kadan to anyone looking for a skilled and supportive mediator. Thank you for all your help.
Posted on Google Google
Asma Iqbal profile picture
Asma Iqbal
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
very good service
Posted on Google Google
Ana Horincar profile picture
Ana Horincar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Impeccable services, highly professionals! Thank you!
Posted on Google Google
Lisa Ostheimer profile picture
Lisa Ostheimer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Been really good to deal with and have kept me updated on everything
Posted on Google Google
Shelly Campbell profile picture
Shelly Campbell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great experience with Disputes Mediation, from the very first call they were helpful, professional and reassuring. The admin team and case advisors were brilliant, and my mediator really listened and empathised while remaining fair and unbiased. She was no-nonsense and set my expectations brilliantly from the start. While mediation was unsuccessful in my case - I cannot fault the team for their efforts.
Posted on Google Google
Ece Elmas profile picture
Ece Elmas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service
Posted on Google Google
Kiren Singh profile picture
Kiren Singh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brilliant company to deal with especially as the court proceedings are so daunting, Rosie made the process so easy and she was really helpful. She didn’t hesitate to send over the appropriate forms so that I could begin the mediation process. Thanks Rosie you’re a star!
Posted on Google Google
Haseena Ahadi profile picture
Haseena Ahadi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional team. I must say from the time I called the reception till mediation was arranged , after mediation certificate . Please give advertisement of your services onTikTok , facebook, instagram, we , single mothers , or even legal aid applicants , private clients we all need you . Specially at gates of court rooms advertise . Your service is highly recommended . so organised . Detailed. Targeted . Goal oriented, therapeutic - Easy support and access to client . I recommend to all .
Showing our latest reviews
testimonials

What Clients Say About Us

EXCELLENT
Google star 1Google star 2Google star 3Google star 4Google star 5
Based on 155 reviews
Google
Posted on Google Google
Clare profile picture
Clare
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Kadan did an incredible job helping us through a very difficult situation. She was professional, compassionate, and understanding throughout the entire process. Her calm and balanced approach helped keep discussions constructive and focused, enabling us to reach a resolution. I am extremely grateful for her guidance, patience, and expertise during what was a challenging time. I would highly recommend Kadan to anyone looking for a skilled and supportive mediator. Thank you for all your help.
Posted on Google Google
Asma Iqbal profile picture
Asma Iqbal
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
very good service
Posted on Google Google
Ana Horincar profile picture
Ana Horincar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Impeccable services, highly professionals! Thank you!
Posted on Google Google
Lisa Ostheimer profile picture
Lisa Ostheimer
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Been really good to deal with and have kept me updated on everything
Posted on Google Google
Shelly Campbell profile picture
Shelly Campbell
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great experience with Disputes Mediation, from the very first call they were helpful, professional and reassuring. The admin team and case advisors were brilliant, and my mediator really listened and empathised while remaining fair and unbiased. She was no-nonsense and set my expectations brilliantly from the start. While mediation was unsuccessful in my case - I cannot fault the team for their efforts.
Posted on Google Google
Ece Elmas profile picture
Ece Elmas
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service
Posted on Google Google
Kiren Singh profile picture
Kiren Singh
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Brilliant company to deal with especially as the court proceedings are so daunting, Rosie made the process so easy and she was really helpful. She didn’t hesitate to send over the appropriate forms so that I could begin the mediation process. Thanks Rosie you’re a star!
Posted on Google Google
Haseena Ahadi profile picture
Haseena Ahadi
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Very professional team. I must say from the time I called the reception till mediation was arranged , after mediation certificate . Please give advertisement of your services onTikTok , facebook, instagram, we , single mothers , or even legal aid applicants , private clients we all need you . Specially at gates of court rooms advertise . Your service is highly recommended . so organised . Detailed. Targeted . Goal oriented, therapeutic - Easy support and access to client . I recommend to all .
Showing our latest reviews
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