Workplace conflict can take many forms, including employee grievances, disputes between a manager and an employee or simply a personality clash between colleagues. A mediator facilitates a discussion between individuals to find a mutual resolution.
Workplace Mediation, there are a variety of levels of workplace mediation; most prominent is disputes between employees or between employees and employer used for restoring the working relationship and addressing behaviour problems. An independent mediator assists and facilitates both sides of the dispute to engage in constructive structural negotiation and find out a solution to the issue which is acceptable to all parties involved.
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