Community Mediation
Community mediation is a peaceful, collaborative process that helps individuals and groups resolve conflicts. By providing a neutral space for open communication, it allows all parties to express concerns and find mutually beneficial solutions. Mediation fosters understanding, strengthens relationships, and promotes harmony within the community.

The Role of Community Mediation
Community Mediation is a process that helps to resolve interpersonal differences that can divide families, friends, and communities. It’s a voluntary, confidential, and flexible way of resolving disputes without resorting to court proceedings, which can be costly and time-consuming.
Our Community Mediators play a vital role
in a wide range of disputes and differences, including:
Differences within a family:
Family disputes can be emotionally charged and complex. Our mediators help families to communicate effectively, understand each other’s perspectives, and find mutually acceptable solutions.
Neighbours’ disputes:
Disputes between neighbours can disrupt community harmony. Our mediators help neighbours to resolve their disputes in a way that maintains good neighbourly relations.
Problems and conflicts
between different groups:
Conflicts between different groups within a community can escalate if not addressed. Our mediators facilitate dialogue between these groups, helping them to understand each other’s views and find common ground.
Community issues:
Community issues can affect many people and can be challenging to resolve. Our mediators facilitate community discussions, helping to find solutions that meet the needs of the community as a whole.
The Win-Win of Community Mediation
Community Mediation is a win-win situation. Our mediators assist the disputing parties to reach a settlement that is acceptable to all parties. This approach ensures that everyone’s needs are considered, and the outcome is beneficial for all involved.
In Community Mediation, everyone has a voice, and everyone is heard. It’s a process that promotes understanding, respect, and cooperation, strengthening the bonds within our communities.
Very caring person dealt with me today. I didn’t realise how much my mental health was affected until today.
Elizabeth Walters
FAQ's
What are the disadvantages of not using community mediation?
The community will not feel united. There will be no way for people to solve their differences in a peaceful manner. The education and development of children might suffer because they would be surrounded by negativity and conflict in everyday life, which would create an unstable environment.
Is Mediation Privilege?
Courts are likely to regard the discussions as privileged. What you say during mediation cannot later be used in Court as evidence. We will ask each of you to agree that all discussions during mediation take place only to attempt to reach a settlement and are on the basis that they are confidential and will not be referred to in evidence in any court proceedings or affidavit about the same issue.
Facts disclosed during mediation are regarded as open; this includes the information provided when mediating about finances. This information will need to be verified with supporting documents during mediation. While it remains confidential, the information may be used subsequently in court. This means that if an agreement is not reached in mediation, you can still use it as the basis for further discussions.
Is Mediation Confidential?
Yes, mediation is confidential. We will never pass contact details or other personal information on to a third party without your agreement other than in the circumstances stated below:
- We must contact the appropriate authority if we think that you or another party to mediation is at risk of harm.
- By law, we must report to the appropriate authority any suspicion of money laundering by people undertaking mediation.
Requesting Community Mediation
If you’re facing a community dispute and need assistance, please contact us directly. We’ll provide a confidential consultation to help you understand if mediation is the right solution for your situation.